When you buy our services, your purchase is covered by our 2 days money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We developed such script of our site for service that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products/service with this special guarantee. To request a refund, simply contact us with your purchase details within two (2) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund, we take customer feedback very seriously and use it to constantly improve our quality of service. Refunds are being processed within ten (10) days period.
PrimeAd.in believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- No cancellations and refund are entertained for those orders that the Primead.in marketing team has obtained on Special Promo Offers or Special Offers on Occasions like New Year, Special Festivals like Dussera, Diwali, etc. Cancellation and refund of those Promo Offers or Special Offers are not possible due to limited reserved quantity.
- In case you feel that the order received is not as ordered as on the site or not as per your orders, you must bring it to the notice of our customer service within 24 hours of receiving the order. The Customer Service Team after looking into your complaint will take an appropriate decision.
- If you have utilized the product / service which you have ordered then no any a refund or a cancellation processed.
- When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the orders that they purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a refund or a cancellation may be processed.